AI Resume Service Payment Agreement
1. Definitions
1.1 “Service”: refers to the AI generated travel planning and related services provided by Party A through the Website.
1.2 “Customer”: refers to the individual or entity that subscribes to and uses the Service.
1.3 “Payment Processor”: refers to the third-party payment service provider entrusted by Party A.
2. Payment Terms
2.1 Subscription Plan
Party A provides a variety of subscription plans (such as monthly/annual), and the specific features and pricing are announced on the registration page.
Customers need to select and pay for the selected plan.
2.2 Payment Method
Customers need to provide a valid payment method (such as credit card, debit card, etc.).
Customers authorize Party A and the payment processor to automatically deduct fees according to the subscription cycle until cancellation.
2.3 Settlement Cycle
The initial billing date is the subscription date, and subsequent automatic renewals are made according to the cycle (monthly/quarterly/yearly).
2.4 Payment Authorization and Liability for Breach of Contract
Customer Authorization:
Deduct service fees and taxes;
Store payment information securely;
Process refunds or adjustments.
Liability for Breach of Contract
Party B must complete payment before the service is activated (subscription services are automatically renewed on a periodic basis).
If Party B fails to pay the fees on time, Party A has the right to suspend or terminate the service and will not refund the paid amount.
If the payment is not received due to a failure of the payment system, Party B must provide payment vouchers for verification
3. Fees and Charges
3.1 Service Fees
The fees are subject to the website or registration page announcement, and changes will be notified in advance.
3.2 Taxes
The customer must bear the taxes and fees required by law (such as value-added tax), and Party A will issue an invoice including tax.
4. Refunds
4.1 Refund Policy
Refunds are only available in the following cases:
The service does not achieve the agreed function (proof is required);
Force Majeure Refund: If the service cannot be used due to Party A's technical failure, Party B may apply for a full refund.
The unused portion of the subscription period is not refundable.
If a refund is requested before a travel plan is generated, a [5]% handling fee will be deducted.
4.2 Refund Process
The customer must contact customer service within [3] days after purchase to apply for a refund, and the refund will be returned by the original route.
5. Payment Security
5.1 Security Measures
Party A uses SSL encryption and other technologies to protect payment information, but network risks cannot be completely eliminated.
5.2 Fraud Prevention
Party A has the right to verify suspicious transactions and suspend accounts suspected of fraud.
6. Payment Processor
6.1 Third-Party Services
The payment process is subject to the terms of third parties (such as Stripe, Alipay, etc.).
6.2 Processor Fees
The payment fee is borne by the customer and may be deducted from the payment amount.
7. Cancellation and Termination
7.1 Customer Cancellation
Cancellation can be made at any time through account settings or by contacting customer service, and will take effect after the end of the current period.
7.2 Termination by Party A
If the customer defaults, Party A may terminate the service without refund.
If Party B does not use the Service and does not renew for [24] consecutive months, Party A may terminate the Agreement.
8. Dispute Resolution
8.1 Negotiation Priority
Disputes must first be negotiated through customer service. If they fail, they can be submitted to [HONG KONG] for arbitration.
8.2 Malicious Refunds Prohibited
Party A has the right to recover if a credit card chargeback is initiated without negotiation.
9. Modification of Terms
We reserve the right to modify these payment terms at any time. We will notify you of any significant changes by email or posting a notice on our website at least [3] days in advance. Your continued use of the Service after the effective date of the revised terms constitutes your acceptance of these changes.
Party A reserves the right to modify the changes, which will be notified by email or website announcement, and continued use will be deemed as acceptance.
10. Applicable Law
This Agreement shall be governed by [HONG KONG] laws. Any disputes arising from the performance of the Agreement shall be resolved through negotiation between the parties; if the negotiation fails, the dispute shall be submitted to the [HONG KONG] court for litigation.